Acadian Total Security

• Headquarters: Lafayette, Louisiana
• A division of Acadian Ambulance, the largest privately owned ambulance company in the nation
• Protect many Fortune 500 companies with an expanding international presence securing over 30,000 locations and monitoring over 13,000 cameras in the United States, United Kingdom, India, and Costa Rica.
• Security Sales & Integration’s Installer of the Year (2019, 2020, 2022)
• COMPREHENSIVE OFFERING – Acadian Total Security is licensed in all fifty states to provide nationwide commercial security services to businesses of all sizes. From intrusion detection, video surveillance, access control, energy management, and fleet management, Acadian offers a streamlined security solution. Through its team of project managers and a vast subcontractor network, Acadian can sell, install, and support physical security solutions anywhere in North America.
• DEDICATED SERVICE – Acadian Total Security offers nationwide service to clients, ensuring their systems remain operational with minimal downtime. They have access to the resources of their parent company which gives them the agility to respond and adapt quickly to address the unique and specific needs and requirements of clients while avoiding excessive red tape.
• ADVANCED VIDEO MONITORING SERVICES – Unlike most security companies in existence, Acadian Total Security has its own award-winning, Underwriters Laboratories-listed monitoring centers located in the United States and staffed 24x7.
• EMPLOYEE OWNED – Acadian Total Security is an ESOP company and is one of the few security companies in the world that is employee-owned. Because of this, Acadian employees are invested in providing the best security services and customer care that few companies can match
• FLEXIBLE PAYMENT OPTIONS – Acadian Total Security has multiple, flexible payment programs which include the traditional payment plan, where equipment is paid for upfront and there is a small fee for monitoring services, as well as a physical security as a service offering, where the customer pays a monthly fee for the term of an agreement for equipment, service, monitoring, and any other fees involved.
• Customizable Security Solutions – Acadian Total Security tailors its services to the exact needs of each client, even if it is not the best possible outcome for Acadian. Often, this means utilizing existing equipment and selling only the equipment that is absolutely required for the system to properly work.
• Project Management – Extensive experience, qualified technicians, and proven processes and protocols ensure that projects will be completed in a timely manner. Because Acadian can rely on the resources of their large parent company, they utilize that buying power to stock larger amounts of inventory, preventing most supply chain issues. In addition, a dedicated project manager is assigned to each project to reduce downtime and efficiently manage the scope of work. To date, they have never missed a timeline committed to.
• Flexible Options – In today’s world, physical security and IT security have never been so closely aligned. Accordingly, Acadian Total Security offers a number of different solutions and options to fit the IT needs of each of its clients. Whether that is providing a solution with an active directory integration or a solution that stays completely off the client’s network, Acadian provides flexible options for the client to choose from.

They are a division of the largest privately owned ambulance companies and sell Physical Security Services including security systems, fire systems, access control, video cameras (and monitoring), hosted cloud storage (video/access), and fleet & asset tracking. They call themselves a life safety company. They prefer to work with Enterprise clients (or larger ones) that have multiple locations OR highly regulated industried (e.g. Cannabis, Pharma, Energy).

- Rick Mischka, Cybersecurity FSE

• Best fit: Enterprise Client with Multiple Locations • Clients with multiple locations across the country interested in implementing a cohesive security solution or updating existing security systems across all sites into one easy to manage remote platform. When it comes to physical security, many times companies with multiple locations utilize various vendors creating logistical issues resulting in different types of systems that are hard to support after the fact.
• Best fit: Highly Regulated Industries (i.e. Cannabis, Pharmaceutical, Energy) • Clients that work within a highly regulated industry interested in complying with regulatory standards in a tight timeline. Acadian Total Security’s ability to maintain high levels of inventory, their vast subcontractor network and an advanced project management team allow them to meet even the tightest of timelines.

Acadian Total Security is NOT only a physical security company, but also a life-safety company. As an entity of the largest privately-owned ambulance company in the United States, the core of their business is about caring for clients and their livelihoods. To accomplish this, they provide comprehensive security solutions that meet the expectations and budgets of enterprise level clients across North America.