AireSpring

Founded in 2001, AireSpring is a founder-led global managed network services provider delivering managed connectivity, networking, security, mobility, and unified communications solutions to enterprises worldwide. AireSpring combines its proprietary AIreCONTROL® IT service management platform with highly personalized customer support to simplify the management of complex global networks.

Through direct relationships with more than 265 carriers across 190 countries, AireSpring provides organizations with a single-source solution for global connectivity with one contract, one bill, and one point of contact.

The global supplier with the ability to provide multiple technology services wrapped with nimble, high touch implementation, customer service, and support around the quality of Tier 1 global networks.

AireSpring’s proprietary AI-powered IT service management (ITSM) platform, AIreCONTROL, provides 360 degrees of complete visibility and control, unifying every process, device, circuit, and data point into a single pane of glass view.

AIreCONTROL provides a complete solution to help you reduce vendor sprawl and avoid the confusion and finger-pointing that can occur. It is also fully integrated into AireSpring’s unique AIrePOD personalized service and support model. With AIreCONTROL, you get better oversight of your network, security that gives you peace of mind, and more control over your systems.

Our AIrePOD Dedicated Tier 3 Engineers respond to your problem within 10 minutes. Our dedicated experts always stay in communication with you and make sure you have full support during the entire process, from design and deployment to installation and management.

• The Flexibility to serve clients as a Single Source Solution for all their voice, data, internet, security, and SD-WAN needs or to provide a single service should that be their current need.
• Fully Managed Service with Guaranteed QoS/QoE – they take responsibility for all elements which eliminates finger-pointing between providers and their managed connectivity option ensures end to end, true QoS.
• FREE AireNMS 24/7 Network Monitoring Service – even if the customer has circuits that are not provided by AireSpring our NOC will monitor them and open trouble-tickets on the customer's behalf.
• White-Glove Service – 24/7/365 global NOC and customer support including an escalation list all the way up to the CEO. Customer service team’s average speed to answer (ASA) is 11 seconds, 85% of our support tickets are opened proactively, and they have a 98% customer satisfaction rating.
• Managed SD-WAN - Their Solutions Engineering and Network Engineering Teams are second to none. No other carrier can deliver SD-WAN with the complex routing that AireSpring can. As a beta tester for VeloCloud, they were the first carrier to support the VeloCloud 600 Series Edge devices by upgrading their core network with the new VeloCloud software prior to its general release, and they were one of the first MSPs to upgrade all its VeloCloud Gateways (VCGs) worldwide to support this latest software.
• Global Managed SD-WAN Pricing – substantially below other SD-WAN providers o
• Global ISP procurement – AireSpring can source, implement, and support broadband or DIA Internet.
• Global Private Network – currently 18 Global POP’s providing network and SD-WAN to more than 100 countries.
• QuoteSpringTM 24/7 real-time, online quoting and DAX real-time order status information tools.
• Implementation – they treat each order like a project and assign a Managed Services Engineer (MSE) and a Project Coordinator (PC) to professionally project manage all implementations from beginning to successful activation.
• Easy to do business within a world of mega providers where it can be difficult to be treated as anything other than a number, AireSpring offers highly personalized concierge service for both its partners and their clients.

Airespring is an excellent fit for clients looking for global circuit aggregation and/or managed SASE. They have a strong relationship with VeloCloud, Fortinet, and now Cato Networks. They have VeloCloud and Cato POPs in Mainland China, so their SASE and SD-WAN solutions can support clients that need to get data in and out of China. Airespring becomes a perfect fit if clients want even more services like UCaaS or SIP added on.

- Sarah Arnstein, SASE Sales Engineer

• AireSpring’s highest value is to clients that are multi-location and/or multi-service and want a One-Source Solution for their connectivity, voice, data, and security networks. However, it is not unusual for clients to initially engage AireSpring for one service type or one location and then expand the relationship to multiple services and/or multiple locations as their company grows, or as their contracts for other services come up for renewal.
• Customer who wants the quality of Tier 1 global networks but is tired of being treated like a number and simply wants the high touch, personalized service, and support they can’t receive from the mega carriers.
• The customer who is seeking to solve one or more of these challenges: • Competing in a global market, while working with fewer resources than large enterprise organizations
• The need to maintain a sustainable, resilient, high-quality network as voice and IT connectivity is continuously moving more and more to the cloud to effectively meet the ever-changing needs of their customers and constituents
• While leveraging vendor consolidation and new technology platforms to reduce operating cost and drive efficiency

AireSpring, founded in 2001, is a Managed Services Provider and facilities-based carrier providing Managed SD-WAN, Network Connectivity, Managed Security, UCaaS, and custom technology solutions to 20,000+ companies worldwide. They help their customers and partners maintain a competitive advantage by enabling them to better serve their customers in their core business. They combine innovative Managed Services for SD-WAN, Security, Voice, Data, Internet, and other connectivity technologies, and high touch customer service and support to enable their clients to do what they do, better. AireSpring combines the resilient, superior network quality of the global carriers with the highly personalized service and support of a mid-size provider. The result for their clients is a more cost-effective, efficient, and value-added solution. This is the AireSpring Advantage.