CIS

• Headquartered in San Clemente, CA
• 200,000+ Devices supported from multiple manufacturers.
• Experts in design, deployment, and support of SD-WAN networks.
• Certified Engineering Resources (Cisco, Meraki, Fortinet, Palo Alto, VeloCloud, more)
• Fully Managed Installations with over 42,000 Certified Field Service Technicians
• Two, US-based NOC Facilities with 24/7 Support Staff (San Clemente, CA & Boise, ID)
• Two, PCI/HIPPA/SOC Compliant Warehouse Facilities for Inventory Management, Equipment Staging, and Configuration
• Proprietary portal - Triton. Provides single pane of glass view for network performance and visibility into CIS's services.

Comprehensive Design and Engineering

• Offers custom turnkey SD-WAN solutions and support processes for each client..
• Manufacturer agnostic (Cisco, Viptela, Meraki, VeloCloud, Palo Alto, Fortinet, and more.)
• Comprehensive circuit life cycle support and solution design.

Rapid, High Velocity Field Services Deployment

• CIS supports high velocity deployments of clients networks.
• Over 42,000 Certified Field Service Technicians throughout North America.
• Remote deployment engineering support during installation.
• Time-tested deployment model (Alpha/Beta/Pilot/Production) supporting 20-30 daily installations.
• CIS offers 24/7/365 proactive monitoring and management of clients networks.
• 2 US-based NOC facilities offering 24/7 certified technical support staff.
• Ability to walk in and take over support of a client network infrastructure as it stands today, regardless of the underlying network stack.
• Development of custom support process based upon client business use case and support requirements.

Triton Proprietary Client Portal

• Unparalleled access into to vendor agnostic network health and performance insights.
• Full and complete transparency and visibility into all services offered to our clients.
• Enhanced job details for field services activities such as check in/check out photos, installation notes, etc.
• Easy to digest circuit lifecycle process (Circuit qualifications, provisioning, and TEM).
• Detailed location profiles that include site specific details around the services provided to that location and the assets that we're providing proactive monitoring and management to.
• Inventory management module that tracks client inventory that is either warehoused at CIS or deployed to a client location.
• Clients who are rapidly expanding and require a managed services provider who can scale with their expansion in terms of deployment and ongoing support needs.
• Clients with a limited IT staff that is in need of a managed services provider to offset the day-to-day support services their teams are tasked with.
• Clients who have planed network upgrade / network refresh projects.
• Clients looking to replace expensive existing circuits with lower cost, higher bandwidth connectivity solutions.

For 16 years, CIS has been a trusted partner for enterprise customers like CKE, Flynn Restaurant Group, Aaron’s, Carter’s, and Love’s Travel Stops, delivering custom WAN and SD-WAN solutions, field services, and VoIP offerings—all seamlessly managed through our Triton portal.

Triton provides real-time, single-pane-of-glass visibility into network health, circuit lifecycle details, device performance, support tickets, and dispatch updates, Triton empowers businesses with dependable, adaptable performance insights while optimizing expenses and strengthening network resilience.

Backed by two 24/7 U.S.-based NOCs, we handle 17,000+ trouble tickets monthly and support same-day/next-day break-fix services nationwide.