Sendero
- Founded in 1996; Headquartered in Atlanta, GA.
- Own and operate flagship TEM software Itemize.
- Comprehensive focus on process improvement and full lifecycle management for voice/ data/cloud/wireless services.
- Serve all industries including healthcare, financial, retail, legal, technology, manufacturing, education, government, and nonprofit.
- Fully managed service to diagnose, action, and validate
- Detailed visibility into spend, inventory, and contracts
- "White Glove" client support
- User friendly customer portal
- Customized managed services to fit unique requirements
- Competitive pricing structure available with ROI
- Client looking for a fully managed service to support the business
- Client annual spend $500K - $24M in total voice, data, cloud, and mobility services
- Desire to improve efficiency and automation of current manual tasks around invoice acquisition/review/approval, gain visibility into spend/inventory, and lower overall cost to manage and procure telecom services.
- Client looking to significantly reduce costs and get detailed visibility into current inventory
- Client annual spend in excess of $3M across voice, data, cloud, and mobility services
- Desire to identify active/inactive inventory at each location via site visits, further reconciled with carrier invoices, contracts, and usage reports for optimization savings.
CMG specializes in full lifecycle management and optimization of voice, data, cloud, and mobility services. We have a 25-year reputation of providing solutions to partners driving new client acquisition, account retention, and creating new revenue opportunities. Our service offerings (TEM & TEO) provide clients detailed visibility and process control within carrier environments facilitating the execution of informed business decisions. CMG’s support and results driven team offer a professional experience so clients can remain focused on mission critical activities.
Strongest industry fit
- Financial Services
- Energy
- Information Technology
What we’ll ask before recommending them
- Have you ever wanted to automate your telecom billing processes? Most companies manage this process through fragmented highly manual processes typically through the use of Excel spreadsheets. Often the tasks are carried out by over worked and over qualified staff whose time and effort are best spent in more mission critical areas of the business. CMG automates this process while giving executive level in-depth visibility to the overall telecom environment so budgets are met and strategic decisions can be more clearly made.
- Are you suspicious current carrier invoices are inaccurate or could be lower? TEM is a great way to get a client more comfortable with the accuracy of their invoices. Monthly reconciliation by the CMG team and our Itemize software will expose these issues such as carrier billing errors, inventory optimization, negotiated contract rates or use of emerging technologies. CMG TEM will diagnose, provide solutions, and action to the desired results on behalf of the client and in collaboration with the TA.
- What does your current telecom environment look like today? It is important to understand the number of physical locations a company manages, the number of invoices they process each month, the number of carriers they currently work with and a good idea of the total monthly spend they have for wireline/wireless services. Although CMG doesn't have a floor or ceiling to the client size we support gathering these items will help to start painting the picture prior to having a discovery call with the client.
Compare CMG against competitors
CMG is one of 172 providers we compare in Cloud and Connectivity. We’ll run CMG side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether CMG is the right fit — and compare it against every alternative in the market, typically at no cost to you.
