Sendero
Fusion Connect
Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, POTs Replacement, UCaaS, CCaaS, SD-WAN, or managed security. Fusion Connect takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.
F is for Full Stack. We offer a complete set of products, all from one vendor. One contract, one number to call, one invoice. Zero finger-pointing.
U is for USA. American-made, American-owned, American-operated, American-staffed. We’re here because you prefer it that way.
S is for Support. We deliver a flawless experience, from Support, to On-boarding, to CX. We are long tenured, on-shore, deep experts in operations.
I is for Industry Leading Guarantees. We stand behind our
Products/services with the best guarantee in the industry, covering price, installation, and satisfaction.
O is for Obsessed, Customer Obsessed. In an industry where competitive products can often look the same, we are different. We make all decisions through the lens of our customer. We will do whatever it takes to do right by you.
N is for Network, Network Uptime. Fusion operates a fully redundant, failover-proof network that delivers “five 9’s” performance and a 100% uptime guarantee.
Fusion Connect is a managed services provider (MSP) specializing in connectivity, SD-WAN, SIP trunking, basic contact center and MSFT Teams voice + CoPilot and other MSFT Licensing. They have customers spanning SMB thru large enterprise and across several different verticals like Healthcare & Retail. If your customer is looking for one provider to handle several aspects of their business communications and connectivity then Fusion connect is a great option.
- Hunter Edmisten, UC/CC/AI FSE
Companies with a flexible or highly mobile workforce, where voice, collaboration, customer experience and secure connectivity are critical to business success; companies looking to collaborate within and outside their organization on a single, unified platform to enable increased efficiencies and productivity.
Fusion Connect is a Managed Communication Service Provider offering a full stack product suite from networking and managed services that power your unified communication needs to specialized services and applications. We offer an industry leading service guarantee, 100% US based support and extensive global reach all from one vendor; one bill; one hand to shake.
Strongest industry fit
- Manufacturing
- Financial Services
- Hospitality (Hotels, Food, Beverage)
- Retail & Consumer Products / eCommerce
What we’ll ask before recommending them
- Are you still relying on analog copper phone lines (POTS) for mission-critical systems like security alarms, elevator phones, or fire panels?
- If so, how are you managing costs and mitigating shutdown risks?
- Have any of your legacy POTS lines received retirement notices—or would you guess they're still being billed at inflated copper-line rates?
- What challenges are you facing in transitioning away from legacy phone infrastructure—installation complexity, compliance (like NFPA 72 for fire systems), project visibility, or uptime concerns?
- Tell me about your current wide-area network setup. Are you exploring or using SD-WAN to improve performance, application control, and failover across locations?
- If you’re already using SD-WAN or thinking about adopting it, what factors are top of mind—cost, multi-carrier flexibility, centralized management, or securing voice application performance?
Compare Fusion Connect against competitors
Fusion Connect is one of 169 providers we compare in UCaaS, SD-WAN / SASE, CCaaS and Connectivity. We’ll run Fusion Connect side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Fusion Connect is the right fit — and compare it against every alternative in the market, typically at no cost to you.
