Guide Star

• Over 60 years of network infrastructure experience as a business unit of CCI Systems
• Over 1,200 skilled workforce supporting national deployments and operations
• Best-in-class managed Wi-Fi solutions for multi-dwelling units and hospitality environments
• Fully managed, property-wide connectivity solutions with 24/7 support
• Channel-only go-to-market strategy focused on partner success
• Strong customer satisfaction backed by an industry-leading NPS
• Fully managed, end-to-end property-wide connectivity solution delivered through a single provider model
• National deployment and operational support capabilities
• Designed for MDU and hospitality environments, including apartments, senior housing, student housing, and hotels
• 24/7 monitoring and support for both property teams and end users
• Simplifies operations by reducing the need to manage multiple vendors and providers
• Move-in ready connectivity experience for tenants and guests with minimal setup friction
• Supports improved tenant retention, guest satisfaction, NOI, and overall property value
• Channel-only go-to-market strategy focused on partner alignment and long-term relationships
• Backed by over 60 years of network infrastructure experience and an industry-leading NPS

Guide Star has 65 years of experience with excellence in design, consulting and technical delivery. They have deep MDU experience with specialized expertise across apartment, hospitality, campus, and senior living segments. They design, implement, and support projects entirely internally. They offer Bulk Billing which generates recurring revenue and enhances property valuation. They have 24/7 U.S.-based support with responsive, local service (zero outsourcing hassles). They have nationwide reach—no boundaries or specific service areas.

Peter Callowhill, WAN & Colo

• Multifamily apartments, senior housing, student housing, mixed-use developments, and hospitality environments
• Property owners, operators, developers, and management groups focused on improving tenant experience and guest satisfaction
• Typically 50+ unit environments with property-wide connectivity requirements
• New developments, major renovations, and portfolio-wide standardization initiatives
• Properties seeking fully managed, property-wide connectivity with 24/7 monitoring and support
• Organizations looking to improve retention, operational simplicity, NOI, and overall property value

Guide Star delivers technology services designed to enhance connectivity, improve operational efficiency, and support scalable growth for property owners, hospitality organizations, and medium-to-large enterprises.