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Resolve Tech Solutions (RTS)
Resolve Tech Solutions (RTS) is an AI-led managed services provider (MSP) redefining how enterprises operate across IT and business platforms.
We go beyond traditional managed services by embedding intelligent agents and automation directly into day-to-day operations—enabling organizations to execute faster, reduce operating costs, and scale without adding complexity.
With deep expertise across Amazon Web Services, Microsoft Azure, and Google Cloud Platform—as well as SAP and Microsoft Dynamics—RTS operates and optimizes complex, multi-cloud and ERP environments through a unified, AI-driven model.
Our approach is built on AI that executes, not just assists—embedding automation into cloud and ERP workflows to eliminate manual effort, accelerate delivery, and continuously improve performance across the enterprise.
Powered by our JunoLabs platform, every engagement compounds in value—capturing operational knowledge, enhancing automation, and driving increasingly efficient outcomes over time.
The result: faster execution, lower cost structures, and a fundamentally different managed services model built for modern, multi-cloud enterprises.
- #1 SAP Services Partner in North America — 7 consecutive years. With 25+ years of ERP experience, 10,000+ SAP migrations completed, and 6,000+ cloud workloads managed across AWS, Azure, and GCP, RTS brings a depth and scale of SAP delivery that no other provider in the channel can match.
- Proprietary AI platform built natively on SAP. Juno Labs' SAP Assist Suite runs directly on SAP BTP and AI Core — 10 pre-built AI agents that automate Finance, Operations, and Supply Chain workflows in 4–6 weeks, with no system re-architecture. Clients see payback in under 3 months. 2025 BIG Innovation Award winner.
- Federal-grade security cleared for commercial use. FedRAMP Moderate-to-High authorized, DoD Impact Level 5 certified, with 100+ Secret and Top Secret cleared personnel. Trusted by the US Department of Defense, Army, and Navy — and the strongest security credentials available to mid-market commercial clients in regulated industries.
- VDI migration expertise at the right moment in the market. With Citrix and VMware pricing up 200–300% post-acquisition, enterprise clients are actively evaluating alternatives. RTS delivers both Azure Virtual Desktop and Citrix DaaS migrations — giving advisors a ready-made conversation with any client currently on legacy VDI.
- Recognized. Validated. Advisor-ready. Everest Group PEAK Matrix 2025 (SAP Business Application Services) · Top Digital Transformation Provider 2025 — CIOReview · 2024 AI Breakthrough Award · SAP NS2 Outstanding Partner Award. Third-party validation that closes trust gaps with enterprise IT buyers from the first conversation.
Resolve Tech Solutions is great for when a customer has serious SAP, Dynamics, VDI, service desk, or hybrid infrastructure needs and the current support model is fragmented, too slow, or too expensive. They combine deep ERP expertise with managed services and practical AI automation, especially for customers running SAP.
Energy & Utilities — SAP IS-U, S/4HANA Utilities, meter-to-cash automation, asset and work order management, regulatory compliance, and AI-driven predictive maintenance.
Healthcare — HIPAA-compliant VDI (AVD and Citrix), SAP for healthcare financials, EHR integrations, and AI-assisted clinical and administrative workflow automation.
Aerospace, Defense & Federal Government — FedRAMP Moderate-to-High authorized, DoD IL5 certified, 100+ cleared personnel. SAP NS2 Premier Partner. Trusted by the US Department of Defense, Army, and Navy.
Telecommunications — SAP for Telecom, BSS/OSS modernization, network billing, and AI-driven network operations for carriers and infrastructure providers.
Manufacturing & Industrial — SAP PP, MM, QM, EWM, and supply chain optimization across discrete, process, and mixed-mode manufacturers. Smart factory and IoT integration via Juno Labs.
Financial Services & Banking — SAP BFSI, D365 Finance, risk and compliance management, and managed security services.
Retail & Consumer Packaged Goods — Omnichannel SAP commerce, demand planning, inventory intelligence, and D365 Commerce.
Real Estate & Public Sector — SAP RE-FX, smart building integrations, and digital modernization for local and state government agencies.
Company Size — $400M+ in annual revenue, mid to large enterprise ($400M–$5B sweet spot). Complex ERP and infrastructure needs, often underserved by mega-SIs.
ERP Landscape — Running SAP ECC 6.0 facing end-of-mainstream maintenance, or legacy Dynamics AX, NAV, or GP on an unsupported version.
Cloud Journey — On-premises or private data center evaluating or recently committed to Azure or AWS.
Workspace & Remote Work — Hybrid or distributed workforce paying high Citrix or VMware licensing fees.
IT Operations — Understaffed IT team, underperforming service desk, or fragmented hybrid infrastructure across multiple clouds and on-premises environments.
AI Readiness — Asking "how do we use AI?" while already running SAP. Juno AI deploys in 4–6 weeks on the existing environment
Budget Posture — Looking to convert unpredictable CapEx IT spend into a predictable monthly OpEx model.
Regulatory Environment — Healthcare (HIPAA), defense (CMMC/IL5), financial services (SOX/PCI), energy (NERC CIP), or public sector. RTS's FedRAMP authorization and cleared personnel serve these environments.
"Resolve Tech Solutions is a Dallas-based enterprise IT services firm founded in 2010. We've been recognized as the #1 SAP services partner in North America for seven consecutive years — which means we've completed more than 10,000 SAP migrations and currently manage over 6,000 cloud workloads for Fortune 500 companies, federal agencies, and mid-market enterprises across AWS, Azure, and Google Cloud.
What makes us different is that we go well beyond SAP. We deliver Microsoft Dynamics 365 implementations and managed services, virtual desktop solutions on Azure AVD and Citrix, 24/7 IT service desk, and full hybrid infrastructure management — all under one managed services agreement with SLA-backed commitments.
We also have a proprietary AI platform called Juno Labs that sits natively on SAP and automates Finance, Operations, and Supply Chain workflows in 4 to 6 weeks — no system replacement required.
Our model is annuity-based, deals are registered to protect your position, and a single client introduction can unlock a multi-year, multi-service relationship worth $500K to $2M or more annually."
Strongest industry fit
- Chemicals
- Healthcare
- Government
- Energy
What we’ll ask before recommending them
- What ERP system are you currently running, and are you under pressure to modernize or migrate in the next 12–24 months? (Targets SAP ECC and legacy Dynamics AX/NAV/GP accounts)
- Is your ERP environment hosted on-premises, in a private data center, or have you moved to public cloud — and if not yet, is that on your roadmap? (Identifies cloud migration opportunity — SAP on Azure/AWS, RISE/GROW with SAP)
- How is your SAP or ERP environment currently supported — internal team, a third party, or a mix — and are you satisfied with the level of service you're getting? (Opens the Managed Cloud and AMS conversation)
- How many of your Finance, Operations, or Supply Chain processes are still heavily manual today — things like invoice processing, purchase requisitions, or work orders? (Qualifies for Juno AI SAP Assist Suite — highest-ROI entry point)
- Are you currently on Citrix or VMware for virtual desktops, and when does your licensing agreement come up for renewal? (Targets VDI displacement opportunity — AVD migration and Citrix DaaS)
- How are remote and hybrid employees accessing corporate applications today, and are there performance, security, or cost concerns with that setup? (Broadens VDI conversation beyond Citrix/VMware incumbents)
Compare Resolve Tech Solutions (RTS) against competitors
Resolve Tech Solutions (RTS) is one of 149 providers we compare in Cloud and Security. We’ll run Resolve Tech Solutions (RTS) side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Resolve Tech Solutions (RTS) is the right fit — and compare it against every alternative in the market, typically at no cost to you.
