Sendero
Segra
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations in 24 states and 44,000 fiber route miles, Segra has been providing customer focused solutions for over 125 years. Segra is a standalone fiber company owned by Cox Communications.
Through Segra, Cox Business, RapidScale and Hospitality Network, Cox Communications provides a broad commercial solutions portfolio including advanced cloud and managed IT solutions and fiber-based network solutions that create connected environments, unique hospitality experiences and support diverse applications for nearly 370,000 businesses nationwide
- Segra allows partners to work opportunities with its direct sales force. You will not experience Channel conflict in working with Segra.
- NOC – The Segra NOC answers the phone in les than 7 seconds by a Tier II Technician. No IVR, rather a person fully qualified to resolve the issue on one call. If the issue requires a truck roll, they will do that after 20 minutes of trying to resolve it remotely. The person heading to the customer premises is a UPN employee in almost all cases.
- Transparency- Segra will not only show the partner and customer every foot of the fiber but in cases where Segra builds, the customer can have input into the design.
- Segra’s network is 100% Fiberoptic
- Segra does not provide residential service
- Dedicated Project Management teams
- Regional localized support (Sales, Engineering, Operations)
- Proven history of successful completion of large and complex fiber optic construction projects on time and on budget
- Customer relationships typically include long-term agreements (10-20 years)
Segra’s customers range greatly in terms of industry and vertical. They serve everything from Pizza Restaurants to very large financial institutions. Fiber is such a critical piece in just about every industry out there and the quality of customer experience is critical. So, whether your customer is a pizza chain, hospital, accounting firm or bank Segra will treat their requirement with white gloves.
Teaming with Segra will feel like an extension of your business. We work together, support you as needed, and win together.
Strongest industry fit
- Financial Services
- Healthcare
- Hospitality (Hotels, Food, Beverage)
- Retail & Consumer Products / eCommerce
What we’ll ask before recommending them
- Who is the current supplier, who else are you receiving bids from?
- What are the technical, redundancy, and route requirements?
- What have been the customer's experiences with cutovers, implementations, NOC, and tech support?
- How important are transparency and open access to UPN leadership?
- How high do you rank the customer experience in doing business with a supplier?
Compare Segra against competitors
Segra is one of 186 providers we compare in Cloud, SD-WAN / SASE, Connectivity and Colocation. We’ll run Segra side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Segra is the right fit — and compare it against every alternative in the market, typically at no cost to you.
