Sendero
Splice Communications
Splice is a Global Managed Service Provider (MSP) that specializes in Help Desk, NOC, Telecom Carrier Management, Field Services, Professional Services, and Onboarding/Offboarding Lifecycle management.
Splice exists to serve. True service requires a humble heart, accountability and commitment to deliver excellence. We are dedicated to serving our clients, partners, employees, and community with consistent and measurable value every day.
Splice- IT Solutions Simplified
- Ability to deliver Help Desk services to clients employees anywhere in the world
- Response to Help Desk requests in 2 minutes or less, with 88% resolution on the first engagement with the employee.
- Over 5,000 technicians providing Nationwide and Global reach for Onsite and remote IT services in virtually any metro area
- Superior and relentless customer service and communications with partners and end-clients
Customized Solutions – No Mandatory Bundles
“A La Carte” services based on specific requirements of the client. We do not “sell” services clients do not need
For clients with multiple or single locations, Splice is a single POC for any mission-critical IT services or projects.
Primary Prospect Target: Desktop Support/Infrastructure Management
- SMB to Enterprise Clients interested in outsourcing the high resource cost to manage daily end-user Help Desk support requests or Infrastructure Management
Primary Target: Onsite IT/SD-WAN Support Services
- Clients with geographical or technical limitations to deploy services onsite at multiple locations in a cost-effective and time-sensitive manner
Primary Target: NOC/Telecom Service Support
- Clients with Multiple locations and carriers (Voice and Data) who need 24 x7 x 365
Splice is a National/Global Managed Services Provider. Splice provides critical IT services for companies extending the reach and available resources for their clients’ IT teams for single projects to day to day IT operations. Splice’s services allow clients to manage a wide variety of IT initiatives in the most efficient and cost-effective manner, customized to their specific requirements and objectives.
Strongest industry fit
- Other
What we’ll ask before recommending them
- How are you currently providing end-user Desktop support?
- How many support incidents per month is your team managing for end-users?
- How many locations in your organization?
- How are you currently managing all of your telecom and network assets in the event of outages or performance issues?
- Are there any initiatives or projects that would require Onsite Technicians?
- Do you currently have a solution to back up all of your critical data in the event of failure or external attacks?
Compare Splice Communications against competitors
Splice Communications is one of 94 providers we compare in Cloud. We’ll run Splice Communications side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Splice Communications is the right fit — and compare it against every alternative in the market, typically at no cost to you.
