Summit

• Headquartered in Alpharetta, Georgia
• We operate in data centers across North America, South America, Europe, Asia, and Australia
• 400-gig global IP network with 100% network uptime SLAs
• 8-time nominee for Inc. 5000's Fastest Growing Private Companies in America
• We provide personal, hands-on service for SMBs to the Fortune 500
• Instant, competent, on-site technical support 24/7/365 via Slack, phone, portal, email
• Tech, but make it human: You can actually call our engineers on the phone when you need help 24/7/365. We don't like endless phone tree escalations, either.
• Investment flexibility: You can shift your existing spend from one service to another, dollar for dollar, without any penalties.
• Experience: Summit has 25+ years of experience managing complex IT infrastructures — and it shows. Customers calling for support talk to someone who can actually solve their problem then and there.
• 15-minute support response time: If you have a question or problem, our clued, on-site technicians and admins will get back to you within 15 minutes, 24/7/365 — guaranteed.
• SLAs: Summit provides 100% uptime SLAs on power and network service.
• Compliance: Summit is a Type II AT-101 SOC 2 audited company and PCI DSS compliant.
• Carrier- and cloud-neutral: All Summit-operated data centers are carrier-neutral. This ensures you get secure, redundant connections to third-party clouds and network providers without any restrictions.
• Redundancy at no extra cost: Critical power, environmentals, and network connectivity are delivered in fully redundant configurations by default.
• Fully managed cloud and data center migrations: You can move yourself into a Summit facility, or our team will handle the entire migration for you.
• Quality: We don't expand into new data center locations because it's cheap. We expand because it's strategic.
• Reliability: There’s a reason clients like Basecamp, Picsart, AAA, CDW, FreshBooks, Basecamp, Cars.com, SAP, Fanatics, and a certain 3-letter government agency choose Summit for their managed data center needs. We won't let you or your customers down.

Focus on clients in US with up to 5000 employees. Data centers in US, Toronto, Europe, Brazil, Japan, Australia. Great for customers in gaming or media, with bare metal + GPU and CDN services. Strong public cloud acumen around AWS and Kubernetes containers.

- Niko O'Hara, Head of Programs, Engineering & Vendors

• SMBs (<500 employees) to mid-size organizations (<5,000 employees)
• Critical reliance on on-prem infrastructure and public clouds
• The org is struggling with constantly having to scale, upskill, and retain competent IT staff

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