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XTIUM
XTIUM delivers Enterprise Help Desk, Managed Network Services, Cloud, Security, and XTAI, helping organizations support users, strengthen security, modernize infrastructure, and adopt AI responsibly.
As a full-stack MSP, we provide one team, one strategy, and one accountable partner to help clients reduce risk, improve visibility, and move forward with confidence
- 950,000 end-users across 1,700 customers
- Gartner Magic Quadrant Recognition: 2X Visionary for DaaS, 2X Challenger for DaaS, and 4X Leader for MNS
- 2X Top-25 Ranking in the Channel Futures MSP 501 list
DaaS Features: Persistent/non-persistent virtual desktops, 24/7 support, real-time auto-scaling, secure multi-OS/device access, built-in patching, flat-rate pricing, expert cloud team.
DaaS Outcomes: Boost productivity, reduce IT burden, lower TCO, enhance security and compliance.
IaaS Features: Custom server configs, firewalls, VPNs, backups, transparent pricing, secure cloud migration, AD automation, robust architecture.
IaaS Outcomes: Faster transformation, agile infrastructure, stronger security, cost control.
Hybrid Cloud Features: 24/7 monitoring/support, incident management, AV/patching, reporting, QBRs, real-time management, OS-level services.
Hybrid Cloud Outcomes: Optimize performance, improve security, support continuity, drive decisions with data.
MDR Features: AI-driven detection, dark web threat intel, 24/7 SOC support, contextual threat insights.
MDR Outcomes: Lower risk, faster response, improved compliance.
Threat Assessment Features: Attack surface mapping, vulnerability detection, dark web insights, prioritized actions, advanced tools.
Threat Assessment Outcomes: Increase visibility, reduce threats, take action with clarity.
HelpDesk Features: Phone/chat/email support, self-service tools, global 24/7 access, multi-lingual support, analytics.
HelpDesk Outcomes: Better user experience, higher IT efficiency, less downtime.
Field Services Features: Global coverage, SLA options, project management, full deployment methodology.
Field Services Outcomes: Faster rollouts, flexible support, reliable infrastructure.
Professional Services Features: Flexible budgets, end-to-end project execution, UC/contact center enablement, Microsoft and data center expertise.
Professional Services Outcomes: Efficient IT transformation, better CX, streamlined operations.
MNS Features: 24/7 monitoring, root cause analysis, business-impact tracking, custom runbooks, change management, compliance certifications.
MNS Outcomes: Less downtime, smarter IT decisions, audit-ready compliance.
SASE Features: Managed cloud firewall, 24/7 health checks, web filtering, performance reporting.
SASE Outcomes: Stronger connectivity, fewer threats, optimized performance.
SD-WAN Features: Proactive uptime monitoring, failover, app optimization, device assurance, expert management, detailed reporting.
SD-WAN Outcomes: Maximized uptime, better agility, superior user experience.
Microsoft Teams Features: Business SMS, call recording, contact center, auto attendants, CRM integrations, SIP/number porting, OSSmosis support.
Microsoft Teams Outcomes: Boost productivity, enhance CX, global collaboration.
Cisco Webex Features: Cross-device VoIP calling, advanced messaging, real-time presence, HD meetings, whiteboarding, app integrations.
Cisco Webex Outcomes: Better teamwork, improved customer contact, efficient meetings.
Contact Suite Features: Omnichannel engagement, AI-driven call handling, analytics, flexible deployment, private cloud security.
Contact Suite Outcomes: Better CX, lower costs, strong security and compliance.
XTIUM: Global Desktop-as-a-Service provider delivering managed Citrix, VMware Horizon, and hybrid cloud DaaS with proprietary XTIUM Cloud Manager and AI-enabled operations.
Named a Gartner Magic Quadrant Visionary for DaaS and strong for modern virtual desktop modernization. XTIUM was formed through the combination of ATSG and Evolve IP, consolidating desktop virtualization strengths from both organizations.
- Landon Clark, Cloud Field Sales Engineer
Managed Detection & Response
- VP, Information Technology
- VP, Infrastructure & Ops
When your client is struggling with IT complexity, XTIUM can help. We support everything from end-user help desk and network management to cloud, cybersecurity, and AI through XTAI.
Instead of introducing another niche vendor, you're bringing your client a full-stack, AI-enabled MSP partner that can address multiple challenges across their environment.
Whether they're dealing with limited IT resources, security concerns, infrastructure modernization, or figuring out where AI fits, we've got the expertise and services to help them move forward with confidence.
Strongest industry fit
- Manufacturing
- Financial Services
- Healthcare
- Retail & Consumer Products / eCommerce
What we’ll ask before recommending them
- DaaS / IaaS Discovery Questions:
- “What is your secure remote work strategy today?”
- “Is your current workforce strategy causing additional strain on your available IT resources?”
- “Do you plan on continuing to issue laptops for end users or would you be interested in exploring alternatives?”
- “What tools do you currently use to deploy, patch, monitor, secure, and support devices in the field?”
- “Would it be beneficial for your organization to have an IT solution that easily scales both resources (CPU, RAM, Storage) and/or users, up or down as your needs dictate?”
Compare XTIUM against competitors
XTIUM is one of 215 providers we compare in Cloud, UCaaS, CCaaS and Security. We’ll run XTIUM side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether XTIUM is the right fit — and compare it against every alternative in the market, typically at no cost to you.
