Sendero
- Headquarters in Boston, Massachusetts
- GoTo has over one billion people joining meetings, classes, and webinars through GoTo’s communications products
- GoTo has half a billion connections on the company's remote access and support tools
- GoTo has over 3,000 employees globally
- Global Partner Ecosystem & Integrations
- Business Communications & IT Support - Connecting what's most important: your employees and customers
- A single app at a simple price - One unified experience, one trusted vendor for your IT essentials
- 20 years of Trust & Security - Zero trust, 99.999% uptime, 24/7 dedicated support
- Global Partner Ecosystem & Integrations - A vast network of Partners and industry-leading integrations. We have a regional POD team with Partner Managers, Partner Marketing, BDRs, Account Executives, Solution Consultants, Partner Success Managers, and Partner Operations which support you in all aspects of the GoTo partner journey.
GoTo works well as a UCaaS and they have several SLED contracts and capabilities. GoTo also has a sub 200 seat CCaaS capability.
- Dave Watson, UC/CC/AI FSE
- Our ‘sweet spot’ is <250, but our focus should be below 100
- Business Owners - Day to day management of business operations
- Senior Leaders – CEO’s, Department Heads - IT buyer - CTO, Heads of IT, Director of IT and leaders reporting to business owners.
- IT & Admin: Managers who influence without the title.
IT Management + Support - SMB
- SMB IT teams (<1,000 employees) supporting their internal employees.
- SMBs supporting hybrid or fully remote workforces
- Organizations with 2-100 employees in high growth mode
- Organizations with 100-500 employee size (high & low growth)
- IT teams with less than 20 agents (ideally less than 10)
IT Management + Support - Enterprise
- Enterprise IT teams (>1,000 employees) supporting their internal employees with remote support
- Enterprise IT teams supporting hybrid or fully remote workforces
- Organizations looking for granular controls and robust reporting on remote support
- Technical Support organizations supporting their customers or their customer’s customers (e.g. BPOs)
- Call centers and other customer support teams needing a remote support tool to service their customers using their software or hardware
GoTo is the only all-in-one solution for business communications and IT support. GoTo makes all the business communications and IT support software SMB's need to connect and support their employees and customers easily. Built for small-to-medium-sized businesses, but powerful enough for the enterprise, GoTo’s portfolio, which includes GoTo Connect, GoTo Resolve, Rescue, and more, powers nearly 800K customers’ unified communications & collaboration (UCC) and IT management & support needs.
Strongest industry fit
- Healthcare
- Law
- Automotive
- Education
What we’ll ask before recommending them
- GoTo Connect Discovery Questions:
- What role does communication currently play in the business?
- Do you have an on-premise system?
- Are you phone or video centric?
- Do you run webinars for employees/customers?
- How do you onboard new employees?
Compare GoTo against competitors
GoTo is one of 91 providers we compare in UCaaS and CCaaS. We’ll run GoTo side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether GoTo is the right fit — and compare it against every alternative in the market, typically at no cost to you.
