Sendero
Intrado (WestIP)
- Cisco, Microsoft, and proprietary UCaaS offerings
- Global deployments / worldwide coverage
- SMB – large enterprise capabilities
- Fully integrated CCaaS capabilities with basic and advanced contact center solutions
They have the ability to do what’s best for our customers
- Intrado has the experience and expertise to knit together multiple solutions and help their customers move to the Cloud in a phased or hybrid approach, depending on what makes the most sense for their business needs.
Cisco, Microsoft and Proprietary Solutions
- Intrado solutions span their own proprietary tools as well as Cisco, Microsoft, and other leading tech providers. This gives their customers more choices and the flexibility to pivot their technology strategies as their needs evolve and change.
- Intrado Safety Services provides solutions and services that allow organizations to meet their 911 location and call routing requirements. 24/7/365 White-Glove Support
- Intrado provides a guided installation and deployment service backed by expert end-user and admin training.
- End users can have direct access to certified support engineers 24/7/365, beyond implementation and throughout the duration of the service agreement.
- Intrado’s services and infrastructure span throughout the Americas, EMEA, and APAC.
- Intrado specializes in large enterprise and global organizations with highly complex environments.
- 25 to 20,000+ employees, users, or seats
- Multiple/geographically dispersed locations
- IT staff with insufficient capacity to meet organizational demand or IT efficiency as the primary motivator
- Fast-growing (organic/M&A); multiple locations, moving or adding offices
Intrado provides mission-critical communication solutions that make it easier, more effective, and more efficient to make the right connections. Their global solutions include UCaaS, CCaaS, enterprise safety, and digital media tools that enable a modern cloud-based workplace.
Strongest industry fit
- Other
What we’ll ask before recommending them
- Is your IT department spending too much time managing basic communications infrastructure rather than driving strategic business initiatives?
- Where have you experienced the biggest constraints from IT staff skill gaps?
- What kinds of pressures are you getting from executive management or LOB leaders to accelerate cloud adoption? Have you experienced any transition issues to date?
- Is your business agile enough to exploit emerging market opportunities? What are the key initiatives you view as critical to increasing the efficiency of your organization over the next 6 to 18 months?
- Do you have a variety of vendor contracts coming up at different expiration dates? Are you lacking flexibility because of your multiple vendor agreements?
Compare Intrado (WestIP) against competitors
Intrado (WestIP) is one of 91 providers we compare in UCaaS and CCaaS. We’ll run Intrado (WestIP) side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Intrado (WestIP) is the right fit — and compare it against every alternative in the market, typically at no cost to you.
