Sendero
Wildix
- Headquarters: Tallinn, Estonia
- Users: 1 million+ paid users
- Product Focus: WebRTC-based Unified Communications & Collaboration (UCC) and VoIP PBX
- Easy-to-use: leading to high adoption rates and fast ROI -Zero Download UC: 100% browser-based communications, no clients or plugins -Solutions available through any browser, regardless of operating system -Apple and Android and Desktop apps with full feature parity • Security: 100% secure-by-design philosophy -Security is baked in throughout the system, not just an add-on feature -End-to-end encryption from start to finish, including documents, video, text and voice -Hybrid cloud/on-prem deployments • Open Integrations: Connecting up critical business systems to your phone system -Includes ready-to-go integrations such as Teams, HubSpot, Salesforce -Open APIs let you integrate additional programs as needed -Webhooks and iframes deliver additional functionality to customers • Channel-First: Zero channel conflict, Wildix is built to empower partners — not compete with them.
The ideal Wildix customer is any business that needs unified communications and wants to improve efficiency through integrating their business software and reducing the amount of time spent on admin. Wildix is especially suited to SMBs but can also handle enterprise requirements, with its solutions being deployed in businesses with 40,000 seats and bigger. Industries that require a lot of admin time, such as hospitality, healthcare, legal, retail and manufacturing, find Wildix particularly advantageous, due to its open APIs and advanced contact center features such as analytics and advanced telephony. This is especially the case if they’re multi-site organisations who require remote working
Wildix’s zero-download, browser-based unified communications platform empowers thousands of teams around the world. We blend VoIP, video conferencing, chat, collaboration, AI insights and analytics, in one secure scalable solution, deployable in the cloud, on-premise or hybrid to reduce costs, simplify management and supercharge productivity from day one. Wildix is the only European vendor to have been recognised in the Gartner Magic Quadrant for UCaaS for the last four years.
Strongest industry fit
- Healthcare
- Law
- Hospitality (Hotels, Food, Beverage)
- Retail & Consumer Products / eCommerce
What we’ll ask before recommending them
- Do you have a single vendor solution for voice, messaging and video along with phones and calling? • Do you think your company would improve productivity if employees could manage projects with one solution for video conferencing, texting and audio conferencing, on both their desktop and mobile devices? • How do you manage internal and external communications today? • Do you use a CRM or ERP system, and if so, what would be the benefits of integrating your telephony with it? • Do your teams take notes during or after calls? What if you could automate it with AI and get objective, reliable and accurate data with transcripts and summaries and next best actions? • How are you currently handing customer calls outside of the working hours? Would it help if your team had an AI agent that could take those calls for you, an intelligent AI agent that could even qualify leads, book meetings or even open support tickets and collect all the necessary information?
Compare Wildix against competitors
Wildix is one of 74 providers we compare in UCaaS. We’ll run Wildix side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Wildix is the right fit — and compare it against every alternative in the market, typically at no cost to you.
