ZIRO

ZIRO is the only platform built to migrate, run, and AI-ready Microsoft Teams Phone for enterprise — so voice stops being overhead and starts feeding your AI.

For partners, that means a purpose-built platform to sell, deploy, and manage Teams Phone at scale: automation and managed services workflows that reduce operational drag, accelerate recurring revenue, and deliver better customer outcomes — without custom tooling or specialized headcount.

One platform. Migration to managed to intelligent. Built exclusively for Microsoft.

Built for Teams Phone Where the Teams Admin Center stops, ZIRO starts. Purpose-built to extend and operationalize Microsoft Teams Phone at scale — not a CCaaS bolt-on, not a generic monitoring tool. Built exclusively for Microsoft, from the ground up.

Automation Over Admin Add users, change DIDs, manage MACDs in a few clicks. No spreadsheets, no carrier portals, no specialist required. Routine changes become repeatable, auditable workflows your helpdesk owns.

Partner-First Design Multi-tenant visibility, white-label operations, and partner-owned customer relationships — built in, not bolted on. Sell, deploy, and manage Teams Phone at scale without building custom tooling or hiring specialized resources.

Operational Intelligence Voice quality, adoption, PSTN utilization, and SLA data in one screen. Move from reactive support to proactive service delivery — using the insight that used to disappear the moment a call ended.

Faster Time to Value Automated assessment, bulk provisioning, and a scoped migration plan from day one. Deploy in weeks, not months — no consultancy-heavy implementation, no finger-pointing between vendors.

When ZIRO is a strong fit

Partners selling Microsoft Teams Phone who struggle with

• Limited visibility in TAC

MSPs looking to productize Teams Phone as a Managed Service.

Customers with multi-tenant, multi-geo, or

Fast-growing environments.

Organizations migrating from legacy PBX or UCaaS to Teams Phone.

Minimum recommended profile

• 250+ Teams Phone users (ideal at 500+)
• Multi-customer or multi-location environment
• Channel-led or IT-managed deployments

John Paullin- Director of Sales Engineering, CX, and AI

Enterprises standardized on Microsoft 365 with a legacy voice estate they're ready to move off — multi-site, multi-PBX, and already living in Teams for chat and meetings. The phone system works; the friction around it doesn't. ZIRO is the fastest path from legacy dial tone to managed, AI-ready Teams Phone.

Firmographic fit: 5,000–15,000 employees, distributed across multiple sites with multiple PBXs and multiple carrier relationships. Big enough that migration is genuinely complex; motivated enough to stop owning it internally.

Technographic fit: Microsoft 365 E3/E5, Teams-first for collaboration, legacy voice they want gone — Cisco, Avaya, Mitel, Zoom, or carrier-direct lines. Bonus signals: active MACC or Azure spend, Microsoft Copilot in use or on the roadmap, underutilized Teams Phone Calling workload.

Trigger signals: Active or planned Teams Phone migration, PBX hitting end-of-life or maintenance renewal, carrier contract expiry, M&A-driven consolidation, compliance or call-recording mandate, or a top-down mandate to consolidate onto Microsoft and realize the license investment already made.

Vertical priority: Legal, manufacturing, financial services, and education — where ZIRO has named proof. Healthcare, professional services, and public sector as high-fit targets to validate.

Partner ICP: MSPs and VARs delivering UCaaS managed services, collaboration, or IT managed services who want to add Teams Phone to their portfolio without building the operational model from scratch.

ZIRO is the operational layer for Microsoft Teams Phone — migrate it, run it, and make it intelligent. The fastest way onto Teams Phone and the smartest place to run it. One platform that automates migration, eliminates specialist dependency, and turns every call into governed, AI-ready data. Built exclusively for Microsoft. Built to scale.