Sendero
AudioCodes
AudioCodes is a global leader in voice networking and communications enablement, best known for making enterprise voice work cleanly inside the platforms businesses already use — Microsoft Teams, Zoom, and leading contact-center clouds. Its portfolio spans session border controllers, Direct Routing and Operator Connect enablement, IP phones and meeting-room devices, and management software that keeps large voice estates healthy.
Beyond connectivity, AudioCodes has built a growing conversational-AI practice: Voca Conversational Interaction Center brings an AI-first contact center natively into Microsoft Teams, while its Meeting Insights and VoiceAI offerings apply speech recognition and AI to recordings, notes, and customer interactions.
For organizations standardizing on Teams or Zoom for calling — especially those with complex PSTN, analog, or multi-site requirements — AudioCodes is a frequent shortlist member for making enterprise-grade voice reliable, compliant, and manageable.
Strongest industry fit
- Healthcare
- Financial Services
- Education
- Government
What we’ll ask before recommending them
- Are you standardizing on Microsoft Teams or Zoom for calling, and what's your PSTN connectivity plan (Direct Routing, Operator Connect, or carrier calling plans)?
- Do you have analog devices, overhead paging, elevators, or fax lines that still need to work after the migration?
- How many sites and countries need voice service, and are any subject to local carrier or compliance requirements?
- Would a contact center that lives natively inside Teams reduce tools for your agents?
Compare AudioCodes against competitors
AudioCodes is one of 126 providers we compare in UCaaS, CCaaS and CX & AI. We’ll run AudioCodes side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether AudioCodes is the right fit — and compare it against every alternative in the market, typically at no cost to you.
