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Sanas
- Headquarters: Palo Alto, CA
- Offices in US, India, Philippines, Columbia
Sanas is the only Real-time Speech Understanding Platform that translates accents of agents by synthesizing their original voice and retaining their identity.
Other competitors will use an avatar to change the identity of the agent causing them to sound like another human or bot. Sanas will adjust their natural voice making them easier to be understood by the listener.
Our patented technologies are created with the highest grade security, privacy and compliance while ensuring a smooth & efficient set up.
Sanas specializes in noise cancellation and live agent accent reduction, improving communications between callers and agents, and reducing friction.
- John Paullin, Director of Sales Engineering, UC/CC/AI
- Enterprise Contact Centers and BPO's outsourcing agents
- Speech-to-speech communication enhancement tool for one-to-one agent/customer interactions
Our world-first Real-Time Speech Understanding Platform empowers agents to control how they sound. Our Accent Translation technology breaks down accent barriers, ensuring every interaction feels seamless—whether you're serving customers globally, managing a diverse team, or looking to expand into new markets. Additionally, our free-forever Noise Cancellation ensures our commitment towards crystal-clear communication.
Using Sanas will help you Get Better business results by elevating customer experience (CX), improving key metrics like CSAT and AHT, and enhancing brand loyalty. By reducing agent stress and attrition, our platform enables you to Go Further with better operational efficiency and maximize ROI. And with Sanas, you can confidently Grow Global, in additional geographies leveraging diverse talent pools while providing consistent, high-quality customer experiences, regardless of background or location.
Sanas doesn’t just improve customer interactions—it transforms your contact center into a value center. We make your agents happier, more productive, and your business more profitable, all while ensuring your customers feel understood.
Strongest industry fit
- Other
What we’ll ask before recommending them
- Do you outsource any of your customer experience, sales teams or help desk to India,
- Philippine or Latin America?
- Do customers or callers struggle with the accent barriers?
- Are you hesitant about considering having offshore contact centers due to accent
- How many agents do you have in each location?
Compare Sanas against competitors
Sanas is one of 46 providers we compare in CX & AI. We’ll run Sanas side-by-side against the alternatives on the requirements that actually matter to you — integrations, contract terms, support model, and real market pricing — and tell you honestly if a different provider fits better.
As your vendor-neutral Trusted Advisor, we can tell you honestly whether Sanas is the right fit — and compare it against every alternative in the market, typically at no cost to you.
